5 Stars from the onset. David was professional, friendly and organized. We loved his products and his genuine enthusiasm for them. There was a very short window from ordering to installing. His installer is absolutely great, got the job done quickly, you can tell he’s installed many solar shades! The shade itself has made a huge difference in our home. Our back patio gets the hot afternoon sun, this shade blocks that horrific sun but still allows light into our home. It softens the inside as well as shading the outside. We could not be more pleased with our experience and result. I would give David and team 10 stars if I could. Oh, the best part, they’re all dog friendly!!